Waiting too long a key factor in reasons given for not tipping or leaving without paying
Edinburgh, UK – September 14, 2016 – QikServe, the mobile order and payment specialist, today announced that more than one in 10 of consumers admit to having left a restaurant, café or bar without paying. The statistic was discovered as part of a survey about customer service in the hospitality sector.
Perhaps unsurprisingly, the QikServe survey of restaurant goers found that 90% had withheld a tip for a variety of reasons, but the same study revealed that 12% of the same group had skipped out on paying a bill completely.
Click here to download the full release as a PDF : QikServe Release Dine and Dash