They moved my bus stop! Breaking Habits to change consumer behaviour
By Daniel Rodgers, Founder and President, QikServe [This article is based on Daniel’s talk at The Airport Food & Beverage (FAB) Conference and Awards 2019 on ‘The Phygital Revolution: the importance of a relevant digital strategy and engaged employees for successful consumer engagement.’] Picture the scene. My home was 30 meters from a bus […]
